Who We Are
Our website address is: https://ranjanasart.com
Ranjanas Art is an online store selling canvas paintings, prints, and handicrafts.
Information We Collect
When you visit or make a purchase from our site, we may collect the following information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment-related information (processed securely via third-party payment gateways)
Account Information
If you create an account, we store your name, email address, and order history.
Order Information
- Products purchased
- Order value
- Delivery details
- Order status and communication history
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about orders, payments, or support requests
- Improve our website and services
- Prevent fraud and ensure site security
- Comply with legal and tax requirements
Payments
Payments on this site are processed using secure third-party payment gateways (such as PayHere or similar services).
We do not store your card details on our servers.
Payment providers may collect and process your data according to their own privacy policies.
Shipping & Delivery
Your name, address, and phone number may be shared with delivery partners only for order fulfillment purposes.
Cookies
Our website uses cookies to:
- Remember items in your shopping cart
- Save login sessions
- Improve website performance and user experience
You can disable cookies in your browser settings, but some site features may not function correctly.
Comments & Reviews
When visitors leave comments or product reviews:
- We collect the data shown in the form
- The visitor’s IP address and browser user agent may be collected for spam protection
An anonymized string (hash) from your email may be sent to the Gravatar service if enabled.
Gravatar’s privacy policy: https://automattic.com/privacy/
Embedded Content from Other Websites
Pages on this site may include embedded content (videos, images, social media posts, etc.).
Embedded content behaves as if you visited the other website directly and may collect data according to their policies.
Who We Share Your Data With
We may share data with:
- Payment gateways
- Shipping providers
- Website hosting and security services
- Automated spam detection services
We never sell your personal data.
How Long We Retain Your Data
- Order information is retained for legal, accounting, and customer service purposes
- User account data is stored as long as the account exists
- Comments and reviews are retained indefinitely unless requested otherwise
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your personal data
- Request account deletion (subject to legal requirements)
To make a request, contact us using the details below.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Some data may be processed outside Sri Lanka depending on hosting and third-party services used.
Contact Information
If you have any questions about this Privacy Policy or your data, contact us at:
📧 info@ranjanasart.com